Terms & Conditions

Effective Date: January 24, 2026

These Terms and Conditions ("Terms") govern your use of services provided by NexClass Luxembourg S.à r.l. ("NexClass", "we", "us", or "our"). By engaging our services, you ("Client" or "you") agree to be bound by these Terms.

1. Company Information

NexClass Luxembourg S.à r.l. 19 Rue de l'église L-7421 Cruchten, Luxembourg Email: contact@nexclass.lu Phone: +352 621 218 284 Company Registration: B298873 (RCS Luxembourg) VAT Number: LU36813834

2. Services

NexClass provides the following IT services:

  • Web design and development
  • Custom software development
  • Process automation solutions
  • IT consulting and support
  • Digital transformation services

3. Contract Formation

Contracts are formed upon written acceptance of our proposal by the Client. All agreements must be in writing to be valid. Electronic communication via email is considered written form.

Modifications to the contract require written agreement from both parties and must be explicitly marked as contract amendments.

4. Payment Terms

Unless otherwise agreed, invoices are due within 30 days of receipt.

For development projects exceeding €5,000, payment may be structured in milestones as agreed in the project contract.

Overdue amounts are subject to interest charges of 8% per annum. Collection costs will be charged to the Client.

All prices are exclusive of VAT unless stated otherwise. Prices may be adjusted annually based on cost increases.

5. Client Obligations

The Client agrees to:

  • Provide necessary information, access, and cooperation for service delivery
  • Designate a competent project contact person
  • Provide timely feedback and approvals as required
  • Ensure compliance with applicable laws and regulations
  • Maintain confidentiality of access credentials and system information

6. Intellectual Property

Upon full payment, intellectual property rights in custom-developed solutions transfer to the Client, unless otherwise specified.

NexClass retains all rights to pre-existing intellectual property, methodologies, and tools used in service delivery.

Third-party software licenses remain with their respective owners. Client must comply with applicable license terms.

7. Warranties and Support

We provide a 6-month warranty on custom development work from project completion.

Bug fixes and defects in our work are corrected at no charge during the warranty period. Support for issues outside our control may incur additional charges.

Warranty does not cover issues arising from Client modifications, third-party software, or misuse.

8. Limitation of Liability

NexClass's liability is limited to the total amount paid by the Client for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental damages, including lost profits or business interruption.

This limitation does not apply to personal injury claims or damages caused by willful misconduct or gross negligence.

9. Confidentiality

Both parties agree to maintain confidentiality of proprietary information received during the course of the engagement. This obligation survives contract termination.

10. Termination

Projects may be terminated with 30 days' written notice. Client remains liable for work completed and costs incurred.

We may terminate for non-payment, breach of contract, or if continuation becomes impracticable.

Upon termination, we will provide Client data in a standard format. Data retention beyond termination is subject to additional fees.

11. Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, or technical failures of third-party services.

12. Governing Law and Jurisdiction

These Terms are governed by Luxembourg law. Any disputes shall be resolved in the competent courts of Luxembourg City, Luxembourg.

13. Severability

If any provision of these Terms is found invalid, the remaining provisions continue in full force and effect.

14. Contact Information

For questions regarding these Terms, please contact us at: contact@nexclass.lu +352 621 218 284

Last updated: January 24, 2026