For SMEs

Custom software and automation for SMEs in Luxembourg

The reality for many SMEs

Why many SMEs in Luxembourg struggle with digitalisation

Small and medium-sized businesses often face the same bottlenecks: limited resources, tight budgets, and processes that worked five years ago but no longer scale.

Manual work and Excel
Data re-entered by hand, critical numbers in spreadsheets, approvals stuck in email. Errors and version conflicts are the default, not the exception.
Tools that do not talk
CRM, accounting, and operations sit in separate systems. Someone on your team is the integration — copying, syncing, and chasing.
Admin that crowds out growth
Invoicing, reporting, and routine tasks consume hours that should go to customers and the next hire — not another spreadsheet.

Engineering-focused

Built for how SMEs actually work

We build systems that fit your operations, not the other way around. Start small, iterate on real usage, and grow without generic-tool overhead.

Custom software, no bloat.
Software built for your workflows. No feature bloat, no workarounds — exactly what you need to run operations efficiently.
Automation that saves time.
Repetitive tasks handled by systems. Invoicing, notifications, data syncs — your team focuses on higher-value work.
Pragmatic and scalable.
Start with one process that hurts. Proven technologies so the solution grows with the business, without a costly rewrite.

Practical applications

Where SMEs typically start

Most projects replace one painful manual process first. Typical starting points for Luxembourg SMEs:

Internal management system

Internal management system

Replace Excel-based tracking with a custom platform for orders, inventory, or project status. Single source of truth, role-based access, and audit trails.

Automated invoicing

Automated invoicing

Generate and send invoices automatically from your data. Connect to accounting software, trigger reminders, and reduce manual entry and follow-ups.

Client portal

Client portal

Give clients a secure space to view documents, submit requests, and track progress. Less email, more transparency, better client experience.

Operational dashboards

Operational dashboards

Real-time views of KPIs, sales, or operations. Data from multiple sources in one place — so you can decide without digging through spreadsheets.

Luxembourg government support

SME Packages – Digital: funding for your project

The Luxembourg government supports SMEs through the SME Packages – Digital programme. Eligible companies can receive financial support for digital projects such as software, automation, and digital workflows.

Up to 70% reimbursed
Eligible project costs can be reimbursed up to 70% by the programme.
Projects from €3,000 to €25,000
Eligible project size is between €3,000 and €25,000 (excl. VAT).
Registered Luxembourg SMEs
Companies must be registered in Luxembourg and meet official SME criteria, including size and turnover limits.

NexClass acts as a technology partner that can design and implement digital projects eligible for this programme. Eligibility and funding decisions are made by the relevant authorities.

Engineering partner

Why SMEs choose NexClass

We are a software engineering partner, not a generic web agency. Long-term scalability, measurable impact, and solutions that fit SME realities.

Technical depth
We design and build systems from first principles — not templates or plugins.
Scalability
Solutions built to grow with your business, without costly rewrites.
Measurable impact
We define success metrics upfront and deliver against them.

How we work

From discovery call to a system that fits

A short, honest path. If custom software or automation is not the right investment — or if the SME package is not a fit — we will say so on the first call.

  1. Week 0

    Discovery & eligibility

    15 minutes to start. We look at the process that hurts, whether a custom system is worth it, and whether SME Packages – Digital could support the project.

  2. Weeks 1–2

    Scope & design

    We map the workflow, agree on a first version that fits SME budgets, and prepare what the funding programme needs if you apply.

  3. Weeks 2–8

    Build & iterate

    Short cycles you can see. You get a working system early, not a big-bang launch after months of silence.

  4. Ongoing

    Handover & support

    You own the system. We stay on as your Luxembourg contact for hosting, fixes, and the next process you want to fix.

Start with a discovery call

Tell us about one process that still runs on Excel or email. We will tell you honestly whether custom software, automation, or the SME Digital Package is the right next step.

Book a discovery call

Pick a time that works for you — we'll talk through your project and see how NexClass can help.

FAQ

Questions we hear from Luxembourg SMEs

What is SME Packages – Digital?

It is a Luxembourg government programme that can reimburse up to 70% of eligible costs for digital projects between €3,000 and €25,000 (excl. VAT). Software, automation, and digital workflows can qualify. Eligibility and funding decisions are made by the authorities, not by us.

Are we eligible?

You typically need to be registered in Luxembourg and meet official SME size and turnover criteria. We can help you understand whether a project looks like a good fit; the final decision sits with the programme.

What does NexClass do in the funding process?

We design and implement the digital project. We can support the technical scope you submit, but we do not decide on funding and we are not the granting authority.

Do we have to start with a large project?

No. Most SMEs start with one painful process — invoicing, reporting, or an internal tracker — and grow from there.

Why not just buy an off-the-shelf tool?

Sometimes that is the right answer, and we will say so. Custom software is for when generic tools force workarounds, extra licences, or processes that do not match how you work.

What does a typical project cost?

It depends on scope. After the discovery call you get a clear estimate. Many SME projects sit in the range that SME Packages – Digital can support.